Family Medical Home

4.4

• (1 reviews)

9410 Dugas Dr Drive 104, San Antonio, Texas 78245

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Directions

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Quality

3.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.4

This business location has received an overall score of 4.2 out of 5, indicating a generally positive experience. However, there are some areas that need improvement, particularly in terms of quality, which scored a lower 3.1 out of 5. The pricing, on the other hand, is a major strength, with a score of 5.0 out of 5. The innovativeness of the business also scored high, with a score of 4.5 out of 5.Upon reviewing the client feedbacks, it appears that many patients have had issues with scheduling appointments, getting through to the office staff, and dealing with long wait times. Some patients have also reported difficulties with getting prescriptions refilled and dealing with the online portal. However, many patients have also had positive experiences with the doctors, particularly Dr. Pinkston and Dr. Calzada, who have been described as caring, attentive, and professional.It's worth noting that many of the negative reviews seem to be related to the transition to WellMed, a new company that has taken over the management of the clinic. Some patients have reported that the change has led to decreased quality of care and increased difficulties with scheduling appointments.Overall, while there are some areas that need improvement, the business has a strong foundation and many patients have had positive experiences. With some adjustments to address the issues mentioned in the negative reviews, this business has the potential to become even better.The main issue that stands out from the reviews is the inconsistent quality of care and the difficulties with scheduling appointments and getting through to the office staff. This is a major concern that needs to be addressed in order to improve the overall experience of patients.