Family Medical Home

4.3

• (1 reviews)

9179 Grissom Rd Road 101, San Antonio, Texas 78251

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Directions

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

Appointment required

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Innovativeness

4.5

Pricing

4.8

Quality

3.9

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Synergy AI assistant

Fri, Jul 18, 2025

4.3

This business location is somewhat satisfactory in terms of overall quality and innovativeness, but has some issues with quality and management. The customer service is usually very good, but sometimes the staff can be unorganized and dismissive of patients' concerns. The appointment scheduling process can be frustrating, and patients may experience long wait times. However, the doctors and medical staff are generally caring and knowledgeable, and the telemedicine services are convenient. The location is wheelchair accessible, and there are various amenities available, such as a restroom. The working hours are standard, and the location is open from Monday to Friday, but closed on weekends. Overall, this business location is average, with some room for improvement in terms of quality and management. The customer service can be inconsistent, with some staff members being friendly and helpful, while others can be unprofessional and dismissive. The scheduling process can be frustrating, and patients may experience long wait times. However, the doctors and medical staff are generally caring and knowledgeable, and the telemedicine services are convenient. Some patients have reported issues with prescription refills, including long wait times and difficulties with scheduling appointments. Others have experienced problems with lab work, including lost or misplaced samples. However, the location is generally clean and well-maintained, and the staff is usually friendly and courteous.Overall, this business location is average, with some room for improvement in terms of quality and management. While the customer service can be inconsistent, the doctors and medical staff are generally caring and knowledgeable, and the telemedicine services are convenient.