This business has a lot of potential, but it's still not perfect. The employees are very friendly and welcoming. They take great care of their animals, which are a lovely addition to the location. The building itself is in a convenient location and has a beautiful view of the surrounding area. Unfortunately, the business still seems to be missing a clear vision and strategy, which can be seen in the somewhat inconsistent and disorganized atmosphere. The staff seems to be trying their best, but they could benefit from some additional training and guidance. The wheelchair accessible parking lot is a nice touch, but it would be even better if they had more amenities available, such as a changing room or showers. Overall, this business has a lot of good qualities, but it still needs to work on its overall quality and innovativeness.