Farmers Insurance - Debora Castillo

4.6

• (1 reviews)

3015 San Pedro Ave Avenue 101b, San Antonio, Texas 78212

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Overview

Contact Charles Meza, your Farmers Insurance agent in Palm Desert, CA 92211, specializing in Auto, Home, Business Insurance and more.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Pricing

4.9

Overall

4.6

Quality

4.3

Innovativeness

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

4.6

This location is a reliable choice for insurance needs. The staff is friendly and welcoming, with a focus on providing excellent customer service. They take the time to explain options and ensure that clients have the right coverage for their needs. The location is wheelchair accessible, making it easy for everyone to get the help they need.The staff is knowledgeable and professional, with a deep understanding of the insurance products they offer. They are happy to answer questions and provide guidance on the best options for clients.One area for improvement is the communication process when dealing with issues or cancellations. A client reported a frustrating experience with a cancelled policy and difficulties in getting help from the agent. While the agent responded to the issue, it's clear that more effort could be made to prevent such situations from arising in the future.The location has a strong online presence, with a website that provides easy access to information and a rating system that allows clients to leave feedback. The staff is responsive to online reviews and takes the time to address any concerns or issues that are raised.Overall, this location is a great choice for those looking for insurance solutions. With a focus on customer service, a knowledgeable staff, and a commitment to providing the right coverage for clients, it's a reliable and trustworthy option.