The location is easy to find and has a convenient parking lot, which is wheelchair accessible. However, the insurance agency appears to have had some issues in the past with paperwork and customer service, which may be a concern for some clients. The office is open Monday through Friday from 9am to 5pm, but it's not open on weekends. The working hours seem consistent and straightforward. The agency's rating on third-party platforms is 3.0, indicating a neutral review from past clients.