Fernando Fernandez: Allstate Insurance

4.2

• (1 reviews)

9638 Potranco Rd Road 105, San Antonio, Texas 78251

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4.77/5 Stars (323 Reviews) - Home, Life and Car Insurance near you. Allstate Insurance Agent in Grand Junction CO 81505. Get a free quote today!

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Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

On-site parking

Online appointments

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4.2

1 reviews

Overall

4.2

Quality

4.2

Pricing

4.7

Innovativeness

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

This location has a good overall impression. The quality of service is satisfying, and customers are generally pleased with the expertise of the staff. However, some customers have experienced slower response times and delays in communication, which is a drawback. While the staff is knowledgeable, there are some instances where they have failed to provide helpful explanations, which has caused frustration. On the other hand, many customers appreciate the thoroughness of the agents and their willingness to provide assistance.Some customers have also reported issues with rising premiums, which is a significant concern for many. However, the staff's effort to find alternative solutions and negotiate rates is commendable.Overall, this location has the potential to improve in terms of communication and responsiveness, but it is well-regarded for its knowledgeable staff and commitment to finding suitable insurance solutions for its customers.The variety of services offered, including home, life, and auto insurance, is a plus, and the staff's ability to provide personal attention to each customer is a significant strength. However, the inconsistent experience reported by some customers suggests that there is room for improvement.The cleanliness and accessibility of the location, as well as the availability of on-site parking, are additional positives. The availability of online services and the ability to schedule appointments make it convenient for customers to access the services they need.Overall, this location is a good choice for customers seeking a comprehensive insurance solution with a knowledgeable staff, but may want to look elsewhere if they prioritize prompt communication and responsiveness.