Fernando Massad - State Farm Insurance Agent

4.9

• (1 reviews)

6565 Babcock Rd Road 16, San Antonio, Texas 78249

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Overview

Call (210) 699-6565 for life, home, car insurance and more. Get a free quote from State Farm Agent Fernando Massad in San Antonio, TX

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.9

1 reviews

Overall

4.9

Quality

4.4

Pricing

4.9

Innovativeness

4.7

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Synergy AI assistant

Fri, Jul 18, 2025

4.9

This location is a reliable choice for various insurance needs, including life, home, and car insurance. The office is wheelchair accessible, making it easy for people with disabilities to visit. Fernando Massad, the State Farm Insurance Agent, and his staff, including Susana and Kimberly, are highly professional and courteous, providing exceptional customer service. They take the time to understand clients' needs and find the best coverage options for them. Clients praise the responsiveness and quality of service they receive, and many have been loyal customers for years. Some clients mention that the team is like family to them, which speaks to the personal touch they provide. Overall, the staff is knowledgeable, kind, and courteous, making the experience of getting insurance with them a pleasure.The office has a long history of excellent reviews, with some clients raving about the team's exceptional customer service, professionalism, and ability to find the best coverage options. While there is no issue mentioned, one thing to note is that the office is only open on weekdays from 9:00 am to 5:00 pm, so clients may need to plan their visits accordingly.