Fine Arts Travel is a travel agency located in Selma City, with a physical address and a website (http://fineartstravel.com/). Their staff is wheelchair accessible and has a physical location. The company has a co-brand partnership with Fine Arts Travel.Despite a high overall rating, there are some red flags. Fine Arts Travel has a history of canceling trips due to the COVID-19 pandemic, which led to a lack of accountability and communication with customers. Some clients have reported difficulty in getting refunds for canceled trips. It's also worth noting that the company has a history of changing trip dates without properly checking if the new date works for everyone.On the other hand, Fine Arts Travel has also received positive reviews from clients who have had a great experience with their travel planners. They have praised the staff's attention to detail, organization, and communication.One major issue that stands out is the company's handling of cancellations and refunds. Several clients have reported difficulty in getting their money back after trips were canceled. The company's policies on refunds and cancellations are not clearly stated, which has led to confusion and frustration for some clients.To improve, Fine Arts Travel should focus on providing clear and transparent policies on refunds and cancellations. They should also prioritize communication with their clients and be more proactive in addressing any issues that may arise.