This business is a family practice located in San Antonio. While it has some great features, such as a wheelchair-accessible entrance, parking lot, and restroom, there are some concerns that need to be addressed. The business has received mixed reviews from patients, with some praising the doctor's bedside manner and the staff's friendliness, while others have had negative experiences with the office staff's professionalism and the business's handling of prescriptions and billing.One of the main issues that has been raised by patients is the business's handling of prescriptions and billing. Several patients have reported difficulty getting refills on their medications, with some being told that the business was not accepting new patients despite being listed as accepting new patients online. Others have reported being charged exorbitant amounts for blood work and other tests.Despite these issues, the business has received praise for its doctor's bedside manner and the staff's friendliness. Several patients have reported feeling comfortable and cared for during their visits, and have praised the doctor's ability to listen and provide thorough explanations of their medical conditions.The business's working hours are standard, with Monday through Friday hours from 8am to 5pm. However, patients have reported difficulty getting appointments or reaching the office staff by phone. The business's online scheduling system is not always reliable, and patients have reported being put on hold for extended periods of time when trying to reach the office.Overall, while this business has some great features and a caring doctor, it needs to work on improving its office staff's professionalism and its handling of prescriptions and billing. With some improvements in these areas, this business could become a top-rated family practice in the San Antonio area.