San Antonio
Firestone Complete Auto Care
13.37
13.37
Overview
Car problem? Visit Firestone Complete Auto Care at 845 Ogden Ave for tires, brakes, batteries, and more in Downers Grove, IL. Appointments available!
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Wi-Fi
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Appointments recommended
Curbside pickup
On-site parking
In-store shopping
Batteries
Oil change
Mechanic
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Overall
Quality
Pricing
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This Firestone Complete Auto Care location on Culebra Rd in San Antonio is a decent option for car owners. The staff is generally friendly and knowledgeable, with some employees going above and beyond to provide excellent customer service. However, there have been some issues with long wait times, even with appointments, and some customers have reported feeling rushed or misled by the staff.The location has a wide range of services, including tire sales, car parts, and car service, and they offer a variety of amenities such as on-site parking, Wi-Fi, and a restroom. They also have a strong online presence, with a user-friendly website and social media accounts.Despite some negative reviews, many customers have had positive experiences at this location. Some have praised the staff's professionalism and courtesy, while others have appreciated the convenient location and variety of services offered.However, there have been some complaints about the pricing, with some customers feeling that the costs are too high. Additionally, there have been issues with the quality of work, with some customers reporting that their vehicles were not properly repaired or maintained.Overall, this Firestone Complete Auto Care location is a decent option for car owners, but it may not be the best choice for everyone. It's essential to do your research and read reviews from multiple sources before making a decision.Some customers have reported issues with the appointment system, feeling that it's not reliable or that the staff is not communicating effectively about wait times. There have also been complaints about the quality of work, with some customers reporting that their vehicles were not properly repaired or maintained.The location has a strong focus on customer service, with many employees going above and beyond to provide excellent service. However, there have been some issues with long wait times, even with appointments, and some customers have reported feeling rushed or misled by the staff.Despite some negative reviews, many customers have had positive experiences at this location. Some have praised the staff's professionalism and courtesy, while others have appreciated the convenient location and variety of services offered.Overall, this Firestone Complete Auto Care location is a decent option for car owners, but it may not be the best choice for everyone. It's essential to do your research and read reviews from multiple sources before making a decision.
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