San Antonio
Firestone Complete Auto Care
Overview
Car problem? Visit Firestone Complete Auto Care at 845 Ogden Ave for tires, brakes, batteries, and more in Downers Grove, IL. Appointments available!
Features
Mechanic
Transgender safespace
Wi-Fi
Onsite services
Credit cards
Oil change
Wheelchair accessible parking lot
In-store shopping
Wheelchair accessible entrance
LGBTQ+ friendly
Curbside pickup
Appointments recommended
On-site parking
LGBTQ+ friendly
Wheelchair accessible restroom
Debit cards
Batteries
Restroom
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Overall
Pricing
Quality
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The location under review has a moderate overall rating. The quality of services is also just above average. However, the pricing seems to be competitive. Unfortunately, there is not enough information to assess the innovativeness of the location.Reviews indicate that customers have mixed experiences. Some appreciate the friendly and knowledgeable staff, while others express frustration with long wait times, poor communication, and inflated prices. The location has been criticized for overcharging and not honoring appointments. However, there are also positive reviews, with some customers praising the staff's transparency and the quality of work.One of the main issues that customers have complained about is the location's ability to manage appointments and wait times. Some customers have reported waiting for hours for services that were not completed, while others have been told that their cars would be ready within a certain timeframe only to be left waiting even longer.The location has also been criticized for its pricing and transparency. Some customers have reported being overcharged for services, while others have felt that they were not adequately informed about the costs involved.Despite these issues, the location appears to have a loyal customer base. Some customers have reported feeling that the staff is knowledgeable and willing to work with them to find solutions to their problems. However, it is clear that the location needs to work on improving its communication and customer service skills in order to provide a better experience for its customers.Overall, the location under review is average in terms of its overall rating and quality of services. However, it has the potential to improve and become a better location if it addresses the issues that customers have complained about.
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Hours
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Categories
Automotive & Boat Service
Car Service
Car Parts
Tire Sales
Mechanic
Tire shop
Car repair and maintenance service
Auto repair shop
Brake shop
Oil change service
Transmission shop
Car battery store
Auto air conditioning service
Wheel alignment service
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