First America Homes at Willow Point

4.1

• (1 reviews)

823 Laurel Run Street, San Antonio, Texas, 78219

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First America Homes is a new construction home builder in the Greater Houston area. As a part of the Signorelli Company, we have a focus on service, quality and integrity, learn more.

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4.1

1 reviews

Overall

4.1

Innovativeness

4.8

Pricing

5.0

Quality

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.1

This location is a great place to visit for those interested in construction and modeling. The address, Building 823, Laurel Run Street, San Antonio City, is easily accessible and the working hours are convenient, allowing visitors to drop by from Monday to Friday between 10:00 and 19:00, and on Saturdays from 10:00 to 19:00. Unfortunately, they are closed on Sundays.The website of the location, https://www.firstamericahomes.com/new-homes/san-antonio/san-antonio/willow-point-homes, provides all the necessary information, including the details of the Co-Brands, First America Homes at Willow Point.Visitors can also reach out to the location by phone at +12109721152. The staff, including Wendy, were fantastic and provided great customer service, making the experience enjoyable. The quality of the homes is excellent, with beautiful and functional designs. The internal warranty also provides peace of mind for the homeowners.However, one issue that stood out was the horrible customer service experienced by one client. They were promised certain incentives and appliances that were not reflected in the contract, and when they tried to get it corrected, they were met with unresponsiveness and a lack of trust. This resulted in the client losing trust and deciding to go with another builder. The client's earnest money was also not returned.