This car dealership has a solid reputation, with most customers raving about their experience. The staff, particularly Nadim, seem to be knowledgeable and enthusiastic about helping customers find the right vehicle. They take care of every detail, from answering questions to ensuring a smooth transaction. The process is often described as seamless and enjoyable. Customers praise the dealer's attention to detail and reasonable pricing.However, there are some issues with quality control. One customer had a disappointing experience with a car that had several problems, including a check engine light, non-functional radio and AC, and overheating issues. This suggests that the dealership may not always thoroughly inspect their vehicles before selling them.Overall, while First Gear Automotive seems to have some great strengths, they may need to work on improving their quality control to ensure that all vehicles meet their high standards. A potential customer should be aware of this issue and consider it when making a decision. The phone number to call is +12102814300, and the website is https://shifttofirstgear.com/. The dealership is located at Building 2450, Babcock Rd Road, Suite 144, San Antonio City. The working hours are Monday to Friday from 8am to 7pm.