The business is a used car dealership with a wide range of features that cater to different customer needs. The location is LGBTQ+ friendly and has a crowd of transgender safespace. The dealership offers various amenities, including a gender-neutral restroom, repair services, oil change, and car rental. The business is wheelchair accessible, and the staff is accommodating. The working hours seem to be somewhat inconsistent, with varying start times on different days of the week. It is unclear why there is a significant gap between the opening hours on weekdays and weekends. Customers have mentioned receiving excellent service from staff members, including Brian and Gabriel. However, there have been several instances of poor communication and unmet expectations. Some customers have reported buying cars with major problems, including leaks in the engine and cooling system, and struggling to get a hold of the owners. There have also been issues with title and documentation, with some customers waiting for several weeks or months to receive their papers. This seems to be a recurring problem, and customers are advised to be cautious when buying a car from this dealership. Overall, the business seems to have both strengths and weaknesses, and customers should be aware of the potential risks before making a purchase. Despite some negative experiences, some customers have had positive interactions with the staff and have recommended the business to others.