Foot Locker

4.1

• (1 reviews)

30 Mall Dr W Street 0B04, Jersey City, New Jersey 07310

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Overview

Retail chain with brand-name athletic shoes, clothing & related accessories for men, women & kids.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Quick visit

In-store pickup

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Overall

4.1

Quality

3.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.1

This store has a wide variety of sportswear and fashion accessories, making it a great destination for customers looking for a one-stop shop. The prices are competitive and appealing, which is likely why many customers have given it high marks. However, some customers have expressed disappointment with the quality of the products, citing issues with sizing and materials. The store's innovativeness is impressive, with a constantly changing selection of the latest styles and trends.Despite its many strengths, the store has received criticism for the behavior of some of its employees. A few customers have reported being treated rudely or being made to feel unwelcome, which is unfortunate given the store's overall welcoming atmosphere. One customer even reported having a poor experience with the store's management, which is a major red flag.Overall, this store has a lot to offer customers, but it also has some areas for improvement. With a little bit of work on employee training and customer service, it could easily become a top destination for sportswear and fashion enthusiasts.The store's working hours are convenient, with extended hours on Fridays and Saturdays to accommodate customers who want to shop after work or on the weekends. The location is also wheelchair accessible, making it easy for customers with mobility issues to get in and out of the store.One potential issue that stands out is the variability in customer service. While some customers have reported receiving excellent service from friendly and helpful employees, others have had negative experiences with rude or unhelpful staff. This inconsistency is a concern, as it can make it difficult for customers to know what to expect when they visit the store.Overall, this store is a solid choice for customers looking for a wide selection of sportswear and fashion accessories at competitive prices. However, it's worth keeping an eye on the customer service to ensure that it continues to meet the high standards that customers expect.