San Antonio
Franklin Companies
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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The business location at Building 21260, Gathering Oak Street, Suite 101, San Antonio City, seems to be a mixed bag. The property management company, Franklin Companies, has received both positive and negative reviews. The main entrance and parking lot are wheelchair accessible, which is a plus. However, some customers have experienced difficulties with the office staff, with some being rude and unprofessional. This has led to issues with resolving problems and getting assistance. On the other hand, some reviewers have praised the staff, particularly Hailey, for being helpful and professional. The property has received a few complaints about maintenance issues, with some residents reporting problems with the pool, gate, and other amenities. However, the grounds are generally well-maintained. Some reviewers have also experienced issues with getting their security deposits back, with one reviewer reporting that the office manager refused to return their deposit without just cause. Overall, the location seems to have some strengths, but also some significant weaknesses that need to be addressed. It's essential for customers to be aware of these issues before deciding to rent here.
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Categories
Real Estate
Property Management
Financial Service
Property management company
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