This business location has a strong overall reputation, with many positive reviews from patients. The quality of care provided by Dr. Franklin and his staff is highly praised, with many reviewers commenting on their kindness, professionalism, and expertise. The business seems to have a strong commitment to providing high-quality care, as evident from the many positive reviews. However, some reviewers have mentioned that the waiting time can be long, and there have been some issues with communication. Despite this, the business has a strong reputation and is highly recommended by many reviewers.The business has a wheelchair-accessible entrance, restroom, and parking lot, making it a welcoming and inclusive space for all patients. The LGBTQ+ friendly atmosphere and transgender-safe space are also notable features that demonstrate the business's commitment to providing a safe and supportive environment for all patients.The working hours are standard for a medical practice, with extended hours on weekdays and no appointments available on weekends. The phone number and web link are provided, making it easy for patients to schedule appointments and access information.One issue that has been raised by some reviewers is the timeliness of appointments and the wait time to speak with the doctor. Some reviewers have mentioned that they had to wait for a long time to be seen by Dr. Franklin or to receive a call back from the office. However, this issue does not seem to be a major concern for most reviewers, and the business as a whole has a strong reputation for providing high-quality care.