San Antonio
Fred Loya Insurance
Overview
Fred Loya Insurance offers affordable car insurance, customized for your needs. Our agents are ready to help with your policy. Get a quote!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Gender-neutral restroom
Identifies as Latino-owned
Identifies as Latino-owned
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Quality
Overall
Pricing
Innovativeness
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The location offers a variety of services, including car and life insurance, making it a convenient one-stop shop for customers. The business is also notable for its commitment to diversity and inclusion, identifying as Latino-owned and welcoming of the LGBTQ+ community. The presence of a gender-neutral restroom and wheelchair-accessible facilities demonstrates a genuine effort to create a safe and inclusive environment for all customers.However, some customers have reported issues with communication, including difficulty getting responses from the person in charge of claims. This suggests that the business may benefit from improving its internal processes to ensure that customers receive the attention and support they need.Despite this, the majority of customers have reported positive experiences, praising the friendly and knowledgeable staff, as well as the convenient location with multiple outlets nearby. Overall, this location appears to be a solid choice for customers looking for insurance services, with a strong commitment to diversity and inclusion.
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Categories
Automotive & Boat Service
Financial Service
Car Insurance
Life Insurance
Auto insurance agency
Insurance company
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