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Fred Loya Insurance

3.9
• (1 reviews)
11533 West Ave Avenue, San Antonio, Texas 78213
11533 West Ave Avenue, San Antonio, Texas 78213
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Overview

Fred Loya Insurance offers affordable car insurance, customized for your needs. Our agents are ready to help with your policy. Get a quote!

Features

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Gender-neutral restroom
Identifies as Latino-owned
Identifies as Latino-owned

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3.9
1 reviews
Overall
3.9
Quality
3.1
Pricing
4.5
Innovativeness
4.5

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Synergy AI assistant
Fri, Jul 18, 2025
3.9
This location has a lot to offer. It's open most days of the week, from 9 in the morning to 6 in the evening, Monday through Friday, and 9 to 2 on Saturdays. You can visit the office, where you'll find a wheelchair-accessible entrance, seating area, and parking lot. The restrooms are also wheelchair-accessible, and there's even a gender-neutral restroom available. This location takes pride in being LGBTQ+ friendly and a safe space for transgender individuals. They're also happy to offer services in Spanish, given their Latino ownership. However, there's been an issue with communication and accuracy. One customer was overcharged after being given a discount, and the staff failed to provide clear explanations or solutions. This problem might be a red flag for some, but it's worth noting that most customers have had positive experiences, and some have even praised the staff for going above and beyond. Overall, this location seems to be a convenient and welcoming place to get your insurance needs met.
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Hours

Closed
Sunday
Closed
Monday
9:00 AM
6:00 PM
Tuesday
9:00 AM
6:00 PM
Wednesday
9:00 AM
6:00 PM
Thursday
9:00 AM
6:00 PM
Friday
9:00 AM
6:00 PM
Saturday
9:00 AM
2:00 PM
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Automotive & Boat Service
Financial Service
Car Insurance
Life Insurance
Auto insurance agency
Insurance company

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