This location of Fred Loya Insurance offers a wide range of services, including car and life insurance, which is a great advantage. The building is easily accessible with a wheelchair-accessible parking lot, entrance, seating, and restroom. The staff is very helpful and accommodating, which is great for customers. They also have a special feature that makes this location safe for transgender individuals and is friendly to the LGBTQ+ community. Unfortunately, this location has some issues with customer service, including rude employees and poor communication. Some customers have also experienced difficulties with claims and billing. The working hours are limited, with the office only open on weekdays and Saturdays, which may be inconvenient for some customers. Overall, this location has some great features, but also some areas that need improvement.