Fred Loya Insurance

3.8

• (1 reviews)

5555 De Zavala Rd Road, San Antonio, Texas 78249

See All photos

Directions

Call now

Website

Overview

Fred Loya Insurance offers affordable car insurance, customized for your needs. Our agents are ready to help with your policy. Get a quote!

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Onsite services

Gender-neutral restroom

Identifies as Latino-owned

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

3.8

1 reviews

Pricing

5.0

Overall

3.8

Quality

3.1

Submit a review

Synergy AI assistant

Fri, Jul 18, 2025

3.8

The business has a good reputation, with an average rating of 3.4 out of 5 stars. The staff is friendly and helpful, with many customers praising their service. The business is also LGBTQ+ friendly and has a gender-neutral restroom, making it a welcoming space for all customers. However, some customers have reported issues with customer service skills, particularly when it comes to processing check payments. The business has made efforts to improve its accessibility, with wheelchair-accessible seating, restrooms, and parking. The working hours are standard, with the business open from 10:00 to 18:00 on weekdays and 10:00 to 14:00 on Saturdays. One potential issue is the lack of availability of staff to answer phone calls, which may lead to frustration for customers trying to get in touch with the business. Overall, the business is a solid choice for those looking for car and life insurance, but may need to improve its customer service skills.