San Antonio
Freeway Insurance
3.42
3.42
Overview
Find your nearest Freeway Insurance office and start saving today! Freeway helps you buy cheap car insurance near you
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible seating
Onsite services
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Overall
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This business location has been praised by numerous customers for its exceptional customer service. Many reviewers have highlighted the helpfulness and professionalism of the staff, particularly agents like Munich Dominguez, Rita Sanchez, and Juanita Carrion. They have been able to provide personalized attention, answer questions, and find the best quotes for customers' insurance needs. The business has also been commended for its affordability, with some reviewers mentioning that they were able to save money on their insurance premiums.However, one reviewer did express frustration with a billing issue that was not resolved promptly. It seems that the business owes this customer $128, and they had to wait for several months to get it resolved. This issue highlights the importance of prompt and effective communication in resolving customer complaints.Overall, this business location appears to have a strong commitment to customer satisfaction and providing excellent service. Its high ratings and positive reviews reflect its ability to meet the needs of its customers and provide a positive experience. While there is room for improvement in terms of resolving customer complaints, the business has demonstrated a willingness to listen and make things right.
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