FuneralCaring USA

4.5

• (1 reviews)

17331 I-35 N Street 100, Schertz, Texas 78154

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Overview

We're a San Antonio funeral home that provides dignified and affordable funeral services. We have six locations in the San Antonio area. Call (210) 822 4445.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

On-site parking

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Overall

4.5

Quality

4.5

Pricing

5.0

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

This location is a great place to find support during difficult times. The staff is very helpful and accommodating, and they go above and beyond to ensure that the process is as smooth as possible. One of the staff members, Vanessa, was particularly amazing and helped make making arrangements for a loved one bearable and easy.The office is located in a convenient spot with on-site parking, making it easy to get in and out. However, there have been some issues with communication and follow-up, as one client experienced difficulty getting information about the status of a loved one's urn and death certificates after the funeral.Overall, this location is a good choice for those seeking compassionate and professional service. The staff is friendly and helpful, and they have a reputation for being affordable and reasonable. However, it's essential to be prepared for potential communication breakdowns and to follow up as needed to ensure that everything goes smoothly.The location has a wheelchair-accessible entrance and parking lot, making it easily accessible for all visitors. The staff is also very kind and understanding, as one client noted that they were very helpful during a difficult time.The only major issue that was reported was with the communication and follow-up after the funeral. One client experienced difficulty getting information about the status of a loved one's urn and death certificates, and was told that they would need to contact their director for more information. This lack of communication and follow-up was unacceptable and left the client feeling disrespected and frustrated.