I was pleasantly surprised with the experience at FYZICAL Therapy & Balance Centers De Zavala. The staff was always friendly and welcoming, and the therapists seemed knowledgeable and enthusiastic about their work. One thing that really stood out was the attention to detail and the ability of the therapists to tailor the treatment to each individual's needs. I was particularly impressed with the fact that the office was wheelchair accessible, which made it easy for me to get around.The facilities were clean and well-maintained, and the equipment seemed up-to-date and in good working order. I also appreciated the fact that the office was veteran-owned, which gave me a sense of pride and support for local businesses.The only area for improvement I noticed was with the communication between the office and my insurance provider. There was a misunderstanding about my coverage, which led to some confusion and additional costs for me. However, the office was responsive and apologetic, and they worked to resolve the issue quickly.Overall, I would highly recommend FYZICAL Therapy & Balance Centers De Zavala to anyone in need of physical therapy or balance assistance. The staff is friendly, the therapists are knowledgeable, and the facilities are well-maintained. With a little more attention to communication, this office could be truly exceptional.