business or service...

San Antonio

GameStop

4.2

• (1 reviews)

11745 I-10 Street 120, San Antonio, Texas 78230

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Directions

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Website

Overview

Chain retailer offering new & used video games, plus consoles, controllers & related gear.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Quick visit

In-store pickup

In-store shopping

Same-day delivery

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Overall

4.2

Quality

4.1

Pricing

4.5

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

The business is a GameStop store located in San Antonio, Texas. It has a 4.2-star rating out of 5, based on customer reviews. The store offers a wide selection of new and used video games, consoles, controllers, and related gear. The staff is generally helpful and friendly, with some employees standing out for their exceptional customer service. However, there have been some issues with employee behavior, including rudeness and unprofessionalism. The store also seems to have a problem with customer service over the phone, with some customers reporting difficulty in getting help or being treated poorly. Despite these issues, the store has a good selection of products and is a popular destination for gamers in the area. One notable issue is the smell of wet carpet/mildew that some customers have reported. It is unclear if this is a persistent problem or a one-time issue. Overall, the store is a good option for gamers looking for a wide selection of products and helpful staff, but may want to exercise caution when dealing with customer service over the phone.