Garza Medical Group - SouthTown

2.8

• (1 reviews)

740 S Alamo St Street, San Antonio, Texas 78205

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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2.8

1 reviews

Overall

2.8

Quality

2.9

Pricing

3.6

Innovativeness

2.6

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Synergy AI assistant

Fri, Jul 18, 2025

2.8

The overall experience at this hospital is mediocre, with a rating of 2.9 out of 5. The quality of care is also subpar, with a rating of 2.9. The pricing is a bit high, but not outrageous, with a rating of 3.6. One of the main concerns is the innovativeness of the hospital, which is lacking, with a rating of 2.6. It seems that the hospital is struggling to keep up with modern standards and provide the latest medical advancements to its patients.The main issue at this hospital is the poor communication and lack of professionalism from the staff. Several patients have reported difficulty in getting appointments, answering phone calls, and receiving referrals. The staff seems to be unfriendly and unhelpful, which can be frustrating for patients who are already dealing with medical issues. This lack of communication can lead to patients feeling neglected and unheard.Another issue is the long wait times for appointments and the lack of availability of doctors. Patients have reported waiting for hours or even days to see a doctor, which can be frustrating and make it difficult to receive timely care. This can also lead to patients feeling like they are not being prioritized and that their health is not being taken seriously.The hospital's amenities and features are adequate, but not impressive. The hospital is wheelchair accessible, which is a plus. However, the wait times and lack of communication seem to outweigh any positive features.Overall, the hospital's reputation is mixed, with some patients having positive experiences and others having negative ones. However, the negative reviews far outweigh the positive ones, which suggests that the hospital needs to make significant improvements to provide better care and service to its patients.