San Antonio
Geek Squad
13.96
13.96
Overview
Visit your local Best Buy at 1940 N Perkins Rd in Stillwater, OK for electronics, computers, appliances, cell phones, video games & more new tech. In-store pickup & free shipping.
Features
Credit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Batteries
Repair services
Photos & videos
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Quality
Overall
Pricing
Innovativeness
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The location is situated in Building 17414, La Cantera Pkwy Parkway, Unit 106, San Antonio City, offering repair services for various electronics and appliances. The store is open on weekdays from 10:00 to 21:00, but it's closed on Sundays. There's an on-site parking lot, which is wheelchair accessible, and the entrance is also wheelchair accessible. Payments are accepted via credit cards, and the store offers recycling for batteries.Although there are some positive reviews, the overall rating is dragged down by several negative reviews. Some customers have reported poor customer service, including being spoken to condescendingly and having issues with appointments. There are also concerns about the quality of work, with some customers reporting that their devices were not fixed properly or were even made worse.One of the main issues that stands out is the lack of professionalism and the inability to provide satisfactory service to customers. Several reviews mention that employees were unhelpful, unresponsive, or even rude. This has led to a lot of frustration and wasted time for customers.On the other hand, some customers have reported positive experiences, praising the store's services and staff. However, these positive reviews are outnumbered by the negative ones.It's worth noting that the store seems to have a few issues with handling Apple products, with some customers reporting that they were told to go to an Apple store for repairs. This may be a concern for customers who own Apple devices.Overall, the store seems to have some work to do in terms of improving its customer service and quality of work. With some effort, it could potentially improve its ratings and provide better experiences for its customers. However, for now, it's not standing out as a particularly reliable or trustworthy option.
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