The business location is a successful company with a high rating, indicating excellent overall performance. The quality of the work is also highly rated, with many customers expressing their satisfaction with the finished product. Pricing is also well-received, with some customers mentioning that they received a fair estimate and felt the product was worth the cost. However, some customers have reported issues with the company's warranty and customer service, particularly in cases where the underlying concrete was damaged by external factors such as salt water from a pool. Despite these issues, the company has a strong reputation and many customers have reported positive experiences with the installation team and the quality of the product. One issue that stands out is the company's response to customers who have experienced problems with their product, with some customers feeling that the company was not responsive or did not provide adequate solutions to their issues.