San Antonio
Gilded Hair Salon
29.34
29.34
Overview
Gilded is a High End Hair Salon in New Braunfels specializing in the latest trends and methods for luxury lived-in color, blondes, balayage, and hand-tied extensions.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
Wi-Fi
Gender-neutral restroom
Identifies as women-owned
Identifies as women-owned
Appointments recommended
Appointment required
On-site parking
Beverages
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Overall
Quality
Pricing
Innovativeness
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The review of the Gilded Hair Salon was quite extensive, with numerous positive reviews and testimonials from clients. The salon's staff, particularly Jordan, Kimberlyn, and Sierra, were praised for their expertise, kindness, and attention to detail. Many clients appreciated the salon's relaxing atmosphere, modern aesthetic, and excellent customer service.One of the standout features of the salon is its ability to cater to a wide range of hair types and styles. The staff's knowledge and experience in working with different hair textures and colors were evident in the numerous reviews, with many clients expressing their satisfaction with their haircuts, colorings, and blowouts.The salon's pricing was also commended by clients, with many stating that they felt it was reasonable for the high-quality service they received. However, one client did express disappointment with the salon's policy of not allowing children under 12 years old, which may be a drawback for some families.In terms of innovativeness, the salon's use of advanced hair care products and techniques was praised by many clients. The staff's ability to stay up-to-date with the latest trends and styles was also appreciated, with many clients feeling like they were in good hands.Overall, the Gilded Hair Salon appears to be a top-notch establishment that prioritizes customer satisfaction and provides exceptional service. While there may be some limitations, such as the policy on children, the salon's strengths far outweigh its weaknesses, making it a great choice for those seeking high-quality hair care.However, the issue of the unsatisfactory experience of one client, Jacqueline, stands out as a notable problem. Her review highlighted concerns about the styling and drying of her hair, which was not up to her expectations, despite paying a significant amount of money. The salon's response to this review seemed to downplay the issue and did not offer a clear resolution, which may raise concerns about the salon's commitment to customer satisfaction.
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