Good Guys Auto Group

4.4

• (1 reviews)

3303 Broadway Street, San Antonio, Texas 78209

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4.4

1 reviews

Quality

4.2

Overall

4.4

Innovativeness

4.5

Pricing

4.7

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Synergy AI assistant

Thu, Jul 17, 2025

4.4

The location has a high overall score, indicating that it is a well-regarded car sales business. The quality of the business is also high, suggesting that the vehicles sold are reliable and in good condition. The pricing is also competitive, with a high score indicating that customers are satisfied with the prices they pay. The innovativeness of the business is also notable, with a high score suggesting that the business is able to adapt to changing market conditions and provide unique solutions to customers.The majority of reviews are positive, with many customers praising the friendly and helpful staff, the reasonable prices, and the ease of the purchasing process. Many reviewers mention that the staff went above and beyond to help them get into a car, and that they were able to find a vehicle that fit their needs and budget.However, there are a few negative reviews that highlight some issues with the business. One reviewer mentions that the staff was pushy and tried to get them to purchase a co-signer, which they felt was not necessary. Another reviewer claims that the business sold them a lemon car, which is a serious issue.Despite these negative reviews, the overall score and the majority of positive reviews suggest that the location is a reputable and trustworthy car sales business. However, it's worth noting that there are some issues with customer service and the quality of vehicles sold, which should be addressed by the business to improve their overall score.One main issue is the need to be more transparent with customers about the pricing and the process of purchasing a vehicle. Some reviewers mentioned that they felt pressure to purchase a vehicle quickly, and that the staff was not forthcoming about the details of the sale. Additionally, the business should work to improve their customer service skills, as some reviewers felt that the staff was pushy or unprofessional.Overall, the location has a strong reputation and is a good choice for customers looking for a reliable and affordable vehicle. However, there are some areas for improvement that the business should focus on to maintain their high score and reputation.