San Antonio
Great Clips
Overview
Casual salon offering haircuts for adults & kids along with professional styling products for sale.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Good for kids
Appointments recommended
On-site parking
Accepts walk-ins
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Overall
Pricing
Innovativeness
Quality
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The business has an overall rating of 4.2 out of 5. The quality of service is average, with a rating of 3.1. The pricing is highly rated, with a score of 5.0, indicating that customers feel the prices are reasonable. The innovativeness of the business is rated 4.5, suggesting that the business is making efforts to stay up-to-date with the latest trends and technologies.The business is located in a convenient location, with on-site parking available. The business is wheelchair accessible, with accessible restrooms, parking, and entrance. The business accepts various payment methods, including NFC mobile payments, debit cards, and credit cards.However, some customers have reported issues with the business, including long wait times and poor communication with staff. One customer reported that they had to wait over an hour to get a haircut, while another customer reported that the stylist was distracted and did not listen to their requests.Despite these issues, many customers have reported positive experiences at the business. Several customers have praised the friendly and professional staff, with one customer stating that the stylist was "amazing" and "did an outstanding job." Another customer reported that the business was clean and well-organized, with a "great atmosphere."The business has a 4.1-star rating on third-party review platforms, with the majority of customers giving the business a 5-star rating. However, there are some negative reviews, with customers reporting issues with the business's ability to meet their needs.Overall, the business has a mixed reputation, with some customers reporting positive experiences and others reporting negative experiences. The business has made efforts to improve the customer experience, including offering online check-in and appointment scheduling. However, more work needs to be done to address the issues reported by some customers.One major issue that needs to be addressed is the consistency of the service. Several customers have reported that they have received different haircuts from different stylists, and that the business has not been able to meet their expectations. This suggests that the business may need to work on improving the consistency of their service and ensuring that all stylists are following the same standards.Additionally, the business may want to consider implementing a system to track customer feedback and concerns, in order to address issues more quickly and effectively. This could include using customer feedback forms or surveys to gather information and identify areas for improvement.
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Categories
Beauty & Wellness
Beauty Salons
Hair Salons
Hair salon
Beauty salon
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