The Great Clips salon at Building 9817, I-10 Street, San Antonio City offers a convenient location with on-site parking, making it easy to get a haircut. The salon is open Monday through Friday from 9:00 AM to 8:00 PM and Saturday from 9:00 AM to 6:00 PM, with no Sunday hours. This location is good for kids, and they accept credit cards for payment. The salon has a restroom and is wheelchair accessible, both in the parking lot and the entrance. However, there are some issues with customer service, as several reviewers have mentioned that the staff can be unprofessional, rude, or unhelpful. The salon has a 4.0 rating on third-party review sites, with 16 reviews with 1 star, 5 reviews with 4 stars, and 46 reviews with 5 stars. Some reviewers have praised the stylists, particularly Lisa and Joe, for their excellent work and customer service. Reviews also praise the salon's friendly staff, clean environment, and good value for the price. However, some reviewers have experienced problems with online check-in, long wait times, and unsatisfactory haircuts. One reviewer mentioned that the salon needs to improve its customer service, train its staff better, and address the issue of rude or unprofessional staff members. Another reviewer complained about the poor quality of haircuts, which were uneven and not cleaned properly.Some positive comments about the salon include the relaxing environment, friendly staff, and good value for the price. Reviewers have also praised the stylists for their excellent work and customer service. However, there are also negative comments about the poor quality of haircuts, long wait times, and unprofessional staff. Overall, the salon's quality score is 3.1, pricing score is 5.0, and innovativeness score is 4.5.