This Great Clips location offers haircuts for adults and kids, with professional styling products for sale. The salon is conveniently located on Kitty Hawk Rd in Universal City, TX, with on-site parking available. The staff is friendly and welcoming, with a focus on providing great customer service. While some reviewers have reported issues with haircuts, many others have had positive experiences with their stylists.Some reviewers have praised the salon for its quick and efficient service, with online check-in available to minimize wait times. However, others have reported longer wait times and issues with communication between stylists.One reviewer reported a particularly poor experience, citing a bad haircut and rude service from a stylist. However, this appears to be an isolated incident, and many other reviewers have had positive experiences with their stylists.The salon accepts various payment methods, including credit cards, debit cards, and NFC mobile payments. They also offer wheelchair-accessible parking and entrance.Overall, this Great Clips location seems to offer a solid experience for those looking for a quick and affordable haircut. However, it's worth noting that some reviewers have reported issues with haircuts and service, so it's always a good idea to communicate clearly with your stylist to ensure you get the look you want.As a side note, the salon seems to be working to improve their services, with some reviewers praising the staff for their efforts to address issues and provide better service.