San Antonio
Gruene Gables Pet Resort
32.62
32.62
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Quality
Overall
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This location has been consistently rated highly by its customers, with a strong focus on providing a safe and enjoyable experience for pets. The staff is described as friendly, attentive, and genuinely caring, which is reflected in the high quality score. However, some customers have expressed concerns about the pricing, with a few mentioning that it is on the higher side. Despite this, the overall experience is generally considered to be worth the cost.The facility is well-maintained and clean, with plenty of outdoor space for pets to run around. The staff is happy to accommodate pets with special needs, and they offer a variety of services, including grooming and boarding. While some customers have reported minor issues with communication or medication, these seem to be isolated incidents.One customer reported that their pet developed kennel cough and pneumonia after staying at the facility, which is a significant concern. However, it's worth noting that this incident was not confirmed by the facility, and the customer's review was deleted by the owner. Overall, this location seems to be a solid choice for pet owners who are looking for a reliable and caring facility. However, as with any business, it's essential to do your research and read multiple reviews before making a decision.
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