The business has a decent overall score, but some potential areas for improvement have been reported. The quality of the work seems to be one of the strongest aspects of the business, with many customers praising the workmanship and professionalism of the staff. The pricing appears to be competitive, although some customers have mentioned that the salesperson provided misleading information about the cost of the work. The innovativeness of the business is also noteworthy, with a strong focus on customer satisfaction and a willingness to work with insurance companies to get the best possible outcome for the customer. One issue that has been reported is a customer receiving an unsolicited phone call from the business and being spoken to in a rude manner when they asked to be put on the do-not-call list. However, this appears to be an isolated incident, and most customers have had a positive experience with the business. The business has a good reputation in the community, with many customers praising the company's professionalism and attention to detail.