San Antonio
Guild Mortgage Company
Overview
Connect with Guild Mortgage loan officer Bobby Kayrouz for home mortgage financing that fits your budget. Guild Mortgage offers a variety of home loan options with award-winning customer service.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
This business location has a solid overall score, with a strong focus on pricing. The quality of services is somewhat inconsistent, with a noticeable dip in the quality of interaction with customers, as evident from the 1-star review. The reviewer expressed frustration with the company's frequent changes to mortgage payments, rejection of payments without clear communication, and aggressive collections. On the other hand, the 5-star review highlights the exceptional service provided by Mark and his team, who were described as friendly, communicative, and hardworking. The innovativeness of the business is commendable, but could be improved. Despite these mixed reviews, the company's commitment to accessibility, with a wheelchair-accessible parking lot and entrance, is notable. Overall, the business has some room for improvement in terms of customer service, but its pricing and innovativeness are significant strengths. This business is located in Building 10000, I-10 Street, Suite 104, San Antonio City, and can be contacted by phone at +12106927500 or through their website at https://branches.guildmortgage.com/tx/sanantonio/san-antonio-northwest-526.html. The working hours are Monday through Friday from 8:30 AM to 5:30 PM, with no services available on weekends. The company is co-branded with Guild Mortgage Company and caters to clients seeking mortgage loans and financial advisory services.
Own this business?
Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Financial Service
Mortgage Loans
Financial Advisors
Mortgage lender
Consultant
Contact business
1