business or service...

San Antonio

H-E-B

4.5

• (1 reviews)

651 S Walnut Ave Avenue, New Braunfels, Texas 78130

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Overview

Branch of a supermarket chain offering groceries, beer & wine, plus a deli, pharmacy & florist.

Features

Prepared foods

NFC mobile payments

Bakery

Great produce

Wi-Fi

Onsite services

Credit cards

Flowers

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

No-contact delivery

Plastic bags

In-store pickup

Food

Quick visit

Curbside pickup

On-site parking

Same-day delivery

Organic products

Debit cards

Pharmacy

Delivery

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Overall

4.5

Quality

4.2

Pricing

4.5

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

This location is a branch of a supermarket chain, offering a wide range of products, including groceries, beer and wine, a deli, pharmacy, and florist. The store's clean and well-designed layout makes it easy to navigate. The staff is generally friendly and helpful, with many customers praising their excellent customer service. The store's BBQ restaurant is also a highlight, offering delicious Texas-style BBQ.However, some customers have experienced issues with the store's curbside service, including forgotten items and poor quality products. Additionally, there have been reports of rude customer service, particularly from some of the pharmacy staff.Despite these issues, the store's strengths outweigh its weaknesses, and it remains a popular destination for grocery shopping in the area. The store's high ratings for pricing and innovativeness suggest that it is competitive in terms of prices and offers a unique shopping experience.A notable issue that has been reported by some customers is the poor accessibility for people with disabilities, particularly with regards to parking and entrance points. This is an area that the store could improve upon to better serve its customers.Overall, this location is a solid choice for grocery shopping, with a wide range of products and excellent customer service. However, it is essential to be aware of the potential issues with curbside service and customer service, particularly in the pharmacy department.