business or service...

San Antonio

H-E-B

4.4

• (1 reviews)

10660 FM471 Street, San Antonio, Texas 78251

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Overview

Branch of a supermarket chain offering groceries, beer & wine, plus a deli, pharmacy & florist.

Features

Prepared foods

NFC mobile payments

Bakery

Great produce

Wi-Fi

Onsite services

Credit cards

SNAP/EBT

Flowers

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

Plastic bags

Free parking lot

In-store pickup

Food

Quick visit

Curbside pickup

On-site parking

Organic products

Debit cards

Pharmacy

Delivery

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Innovativeness

4.5

Overall

4.4

Quality

3.8

Pricing

5.0

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Synergy AI assistant

Fri, Jul 18, 2025

4.4

This H-E-B store seems to be a decent option for grocery shopping. The store has a wide variety of products, including prepared foods, organic products, and flowers. The pharmacy and deli services are also available. The store has a clean and well-organized layout, making it easy to navigate.However, some customers have reported issues with product freshness and customer service. In one case, a customer was given expired drinks and a bag of granola with a gap in the seal. In another case, a customer was treated rudely by a cashier who refused to count out coins and told the customer that it was corporate policy.Overall, the store seems to have some strengths, including its wide selection of products and helpful staff. However, it also has some weaknesses, including issues with product freshness and customer service.Some customers have also mentioned that the store can be very busy and crowded, which can be overwhelming. However, others have praised the store's ability to find ways to help customers, such as unloading a customer's basket and bagging it for them after the customer had surgery.One issue that needs to be addressed is the inconsistent quality of products, with some customers reporting issues with product freshness and others praising the store's ability to find ways to help customers. Another issue is the customer service, with some customers being treated rudely by cashiers and others being helped by friendly and helpful staff.