San Antonio
H-E-B Wellness Primary Care
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
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This location seems to be a decent place to receive medical care, but there are some concerns about the quality of care. While the pricing is reasonable, it may be a drawback for some patients who have to pay out-of-pocket for services. On the other hand, the location is wheelchair accessible and has a good selection of amenities, making it convenient for patients with mobility issues. However, there have been some issues with customer service, including long wait times and rude staff. One patient reported being denied a refill for their medication due to their husband changing jobs and no longer being an H-E-B employee, which seems unfair and may indicate a lack of empathy from the staff. Overall, this location has its strengths and weaknesses, and patients should be aware of these potential issues before making an appointment. Unfortunately, this location has some issues with customer service. Some patients have reported long wait times and rude staff, which can be frustrating and make a negative impression. Additionally, there have been concerns about the quality of care, including a patient being denied a refill for their medication due to their husband changing jobs. This can be a major inconvenience and may indicate a lack of understanding from the staff about the importance of timely medication refills. Patients should be aware of these potential issues before making an appointment.
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Categories
Medical Service
Hospitals
Medical clinic
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