The H&M store at Building 100, W 125th St Street, New York City, offers a decent shopping experience, with a rating of 4.0 out of 5. The quality of clothing is average, scoring 3.5 out of 5. The prices are competitive, with a rating of 4.5 out of 5. The store's innovativeness is also noteworthy, with a rating of 4.5 out of 5.The store has a wide range of clothing options, including on-trend pieces, swimwear, accessories, and shoes. The staff is friendly and helpful, with many customers praising their positive attitude and willingness to assist. The store is also LGBTQ+ friendly and has a transgender safe space, which is a plus for the community.However, some customers have raised concerns about the store's organization and stock levels. Some have found the store to be too small and lacking in selection, while others have experienced issues with customer service, such as being locked out of the store before closing time or being treated rudely by staff.One major issue that has been consistently raised by customers is the store's inconsistent closing time. While the store lists its closing time as 8 pm, some customers have reported being locked out before this time, with one customer even reporting being locked out at 7:50 pm. This is a significant issue, as it can be frustrating for customers who have made an effort to visit the store during its listed hours.Overall, the H&M store at Building 100, W 125th St Street, New York City, is a decent option for those looking for affordable and trendy clothing. However, customers should be aware of the potential issues with customer service and closing times, and plan accordingly.