H&R Block

4.4

• (1 reviews)

4400 Fredericksburg Rd Road 114, San Antonio, Texas 78201

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Overview

Get the online tax preparation services you need with the tax refund you want. Whether you efile or work with an H&R Block tax pro, our services are guaranteed.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Appointments recommended

Online appointments

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Quality

3.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.4

This location has received generally positive reviews, with an overall score of 4.2 out of 5. However, there have been some issues with the quality of service, with a score of 3.1. It seems that some customers have had difficulties with their tax returns, including delays and unprofessional behavior from staff. On the other hand, the pricing has been consistently high, with a score of 5.0. The location has also shown some innovativeness, with a score of 4.5, possibly due to its use of online appointment scheduling and wheelchair accessibility features. Despite these positives, the location's quality issues may be a concern for some customers. One major issue that stands out is the frequent reports of staff not following through on commitments, such as scheduling appointments and returning calls. This lack of follow-through has led to frustration and disappointment for some customers.