H&R Block

4.7

• (1 reviews)

17676 Blanco Rd Road 100, San Antonio, Texas 78232

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Overview

Get the online tax preparation services you need with the tax refund you want. Whether you efile or work with an H&R Block tax pro, our services are guaranteed.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Appointments recommended

Online appointments

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Reviews

All our ratings are from genuine customers

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4.7

1 reviews

Overall

4.7

Quality

4.4

Pricing

4.7

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Synergy AI assistant

Thu, Jul 17, 2025

4.7

This location is a well-established tax service provider with a reputation for delivering high-quality services. The long operating hours, including evenings and weekends, suggest that the business is committed to serving clients who have busy schedules. The features of online appointments and wheelchair accessibility are convenient for clients who prefer to avoid lengthy wait times and those with mobility issues, respectively.The overwhelmingly positive feedback from clients highlights the professionalism and expertise of the tax professionals at this location. Many reviewers praised their representatives for being knowledgeable, patient, and friendly. The staff's willingness to explain complex tax concepts and go above and beyond to ensure clients understand their tax returns is impressive.However, a single negative review stands out, citing a disastrous experience with a missed appointment, a lengthy wait time, and incorrect tax preparation. While this review may not be representative of the typical experience, it highlights the importance of managing client expectations and ensuring that staff are adequately trained to handle complex tax situations.Some reviewers mentioned that the prices have increased over the years, which may be a concern for budget-conscious clients. Nevertheless, the majority of reviewers were satisfied with the value they received for their tax preparation services.Overall, this location appears to be a reliable and trustworthy tax service provider, with a strong reputation for delivering high-quality services. While there are areas for improvement, such as addressing client concerns about pricing and ensuring seamless appointment scheduling, the positives far outweigh the negatives.