H&R Block

4.6

• (1 reviews)

2911 E Southcross Street, San Antonio, Texas 78223

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Overview

Get the online tax preparation services you need with the tax refund you want. Whether you efile or work with an H&R Block tax pro, our services are guaranteed.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Appointments recommended

Online appointments

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Overall

4.6

Quality

4.2

Innovativeness

4.5

Pricing

4.8

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Synergy AI assistant

Thu, Jul 17, 2025

4.6

This location is known for being open for extended hours, including evenings and weekends, which makes it convenient for those who need to file their taxes or seek tax advice outside of regular business hours. The long working hours are available for most days, with the exception of Fridays and Saturdays when the location is closed.The building is wheelchair accessible, which is a plus for those with mobility issues. The staff at this location are friendly and knowledgeable, with many clients praising their professionalism and willingness to go the extra mile to ensure their taxes are filed accurately.However, there is one issue that needs to be addressed. There have been instances where clients felt rushed or not fully heard by their tax preparers, leading to concerns about the quality of service. This is not a universal experience, but it is something that the location needs to work on to ensure that every client feels valued and supported.Despite this, the majority of clients have had positive experiences at this location, with many praising the helpful and knowledgeable staff. The long working hours and wheelchair accessibility make it a convenient option for those in the area.The staff at this location are experienced and knowledgeable, with many clients praising their ability to explain complex tax concepts in a clear and concise manner. However, there have been instances where clients felt that their tax preparers were not fully engaged or attentive, which can be frustrating and may lead to concerns about the quality of service.Overall, this location has a lot to offer, including extended working hours, wheelchair accessibility, and a knowledgeable staff. However, it needs to work on ensuring that every client feels valued and supported, rather than feeling rushed or not fully heard.