H&R Block

4.4

• (1 reviews)

11600 Bandera Rd Road 110, San Antonio, Texas 78250

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Overview

Get the online tax preparation services you need with the tax refund you want. Whether you efile or work with an H&R Block tax pro, our services are guaranteed.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Appointments recommended

Online appointments

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Quality

3.7

Innovativeness

4.2

Overall

4.4

Pricing

4.8

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Synergy AI assistant

Thu, Jul 17, 2025

4.4

This location seems to be a mixed bag. On one hand, the long working hours, including evenings, make it convenient for those who have busy schedules. The office is also wheelchair accessible, which is a plus. Additionally, the ability to schedule online appointments is a modern and efficient feature.However, the quality of service seems to be a concern. Some reviewers have expressed frustration with their tax returns being mishandled, and others have reported unprofessional behavior from certain staff members. These issues are unfortunate and detract from the overall experience.Pricing seems to be a strength, with many reviewers noting that they feel the service is worth the cost. The innovativeness of the location is also a positive aspect, with some reviewers appreciating the use of modern technology and the convenience of online scheduling.Despite the issues, many reviewers have had positive experiences with this location. Some have praised the professionalism and knowledge of certain staff members, and others have appreciated the friendly and welcoming atmosphere.One reviewer's experience stands out as particularly negative, however. They reported feeling disrespected and degraded by a staff member, and expressed frustration with the unprofessional behavior. This issue is concerning and should be addressed by the location.Overall, this location seems to be a solid choice for those in need of tax preparation services. However, it's essential to be aware of the potential issues and to approach with caution.