The location is a part of a well-known tax preparation company, H&R Block. It offers a range of services, including planning, and is wheelchair accessible. The working hours are relatively long, with extended hours on Mondays and Tuesdays. However, the location is closed on Thursdays, Fridays, Saturdays, and Sundays.The overall experience of customers is generally positive, with many praising the friendly and professional staff. They appreciate the explanations provided by the tax professionals, which helps them understand the tax preparation process. The location has a high rating, with most customers giving it 5 stars.Despite the positive reviews, there are some concerns. One customer reported a negative experience with the staff, stating that they were rude and unprofessional. Another customer had an issue with their tax preparation, which was not resolved promptly.The pricing of the services seems to be reasonable, with customers generally happy with the value they receive. However, some customers have reported issues with the price of certain services.In terms of innovativeness, the location seems to be using traditional methods for tax preparation, which may not be the most up-to-date or innovative approach.Overall, the location has its strengths and weaknesses, and customers should be aware of the potential issues before visiting.