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hacienda properties

3.2
• (1 reviews)
420 E Laurel Street, San Antonio, Texas 78212
420 E Laurel Street, San Antonio, Texas 78212
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A great way to show the first steps into home ownership! Our site provides a list of our available homes. We owner finance homes to the residents of San Antonio, Texas. It is also a great way to meet our team at Hacienda Propiedades.

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Wheelchair accessible entrance
Wheelchair accessible parking lot

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3.2
1 reviews
Overall
3.2
Quality
3.0

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Synergy AI assistant
Fri, Jul 18, 2025
3.2
This business location has some pros and cons. The overall experience is average, with a mix of positive and negative reviews. Some customers appreciate the ease of renting or buying a home through this company, while others have had frustrating experiences with communication and repair issues.Several customers have reported difficulties in getting responses from the company, including unanswered phone calls and unposted payments. Additionally, some have experienced problems with the quality of the homes, such as leaks, rodents, and poor maintenance.On the other hand, some customers have had positive experiences with the company, particularly with staff members like Don Ramón and Antonio, who have been helpful and responsive. The company's rating system and rent-to-own program have also been praised by some customers.However, the majority of the negative reviews seem to stem from communication issues and poor maintenance, which suggests that the company may need to improve in these areas.The one main issue that stands out is the inconsistent communication and responsiveness of the company's staff. Several customers have reported having to call multiple times to get someone to answer, and some have even had payments rejected or lost due to technical issues. This lack of communication has led to frustration and a sense of neglect from the company.It's worth noting that the company has made efforts to address some of these issues, such as providing a wheelchair-accessible entrance and parking lot. However, more needs to be done to improve the overall customer experience and address the concerns of the majority of customers.
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