Hair & Flair Salon

4.2

• (1 reviews)

4417 De Zavala Rd Road, San Antonio, Texas 78249

See All photos

Directions

Call now

Website

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Wi-Fi

Gender-neutral restroom

Appointments recommended

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

4.2

1 reviews

Overall

4.2

Quality

4.5

Pricing

5.0

Innovativeness

4.5

Submit a review

Synergy AI assistant

Thu, Jul 17, 2025

4.2

The business location has many positive qualities, but one major issue that needs to be addressed is poor communication with customers. Despite the high rating for pricing, which is very competitive, the reviews show that there have been instances of hidden fees and unclear communication about the services offered. This has led to frustration and dissatisfaction among some customers.However, the salon has a talented team of stylists, including Sonia, Alexis, and Julie, who have received high praise from customers for their expertise and friendly service. The salon also offers a range of services, including haircuts, color, styling, and makeup application.One major strength of the salon is its commitment to providing a welcoming and inclusive environment for all customers. The presence of a gender-neutral restroom and wheelchair-accessible facilities demonstrates a genuine effort to cater to diverse needs.Unfortunately, there have been instances of subpar service and poor communication, which has led to negative reviews. It is essential for the salon to address these issues and ensure that all customers receive the same level of care and attention.The salon's location on De Zavala Road is convenient, and the nearby bakery and coffee shop offer a pleasant atmosphere for customers to wait. However, the lack of transparency in communication and the occasional poor service have the potential to deter customers from returning.To improve, the salon should focus on developing a more effective communication system, ensuring that all staff members are aware of the services offered and the pricing. This will help to avoid any misunderstandings and provide a more enjoyable experience for customers.Overall, the business location has a lot to offer, but it requires attention to detail and a commitment to providing exceptional customer service to reach its full potential.