Hanley Wood Fine Gifts is a lovely upscale gift shop located in San Antonio. The store offers a wide range of exquisite items, including china, crystal, and sterling goods. The selection of picture frames and tea sets is particularly impressive. The store's interior is beautifully designed, with a clear focus on creating a welcoming and elegant atmosphere.The staff at Hanley Wood Fine Gifts is friendly and knowledgeable, with many employees going above and beyond to provide exceptional customer service. The owner, Charles, is particularly noteworthy for his genuine and thoughtful approach to customer care. However, one instance of poor customer service stands out, where an elderly customer was ignored by staff members, leading to a negative experience for a visitor.The store's working hours are convenient, with regular business hours from Monday to Friday. The location is also wheelchair accessible, making it easy for customers with mobility issues to visit.Hanley Wood Fine Gifts accepts a variety of payment methods, including NFC mobile payments, debit cards, credit cards, and checks. The store offers in-store shopping, in-store pickup, delivery, and curbside pickup services, making it easy for customers to purchase and collect their items.Overall, Hanley Wood Fine Gifts is a wonderful destination for those seeking unique and high-quality gifts or home decor items. While there may be some minor issues with customer service, the store's exceptional quality, beautiful selection, and friendly staff make it a standout in the area.