This business location has been rated highly by customers, with a overall score of 4.5 out of 5. The quality of the services provided is consistently good, with a score of 4.4. The prices are also reasonable, with a score of 4.8. However, there is some room for improvement in terms of innovativeness, with a score of 4.3. The business has a strong reputation for being LGBTQ+ friendly and welcoming to all customers. The staff is friendly and knowledgeable, and the facilities are clean and well-maintained. While there have been some issues with communication and follow-up, the business has generally received positive reviews from customers. One issue that has been reported is the occasional wait time, with some customers waiting for over 8 hours for their pets to be groomed. However, this is not a consistent issue and the business has made efforts to improve their scheduling and communication. Overall, this business is a good option for pet owners looking for a reliable and welcoming grooming service.