Harbor Freight

4.5

• (1 reviews)

147 I 35 N Frontage Rd Road, New Braunfels, Texas, 78130

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Overview

Retail chain carrying a wide range of tools, hardware & other products for the home, garden & car.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Quick visit

In-store pickup

Service guarantee

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Quality

4.1

Pricing

4.8

Innovativeness

4.5

Overall

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

This location has good overall quality and pricing. Most customers are satisfied with the tools and prices they find. The staff is often helpful and friendly, with some customers mentioning that they feel welcome and assisted. However, there are some concerns about the quality of certain products, with some customers reporting issues with tools or hardware. Additionally, there is one customer complaint about the service at the register, where they were not treated well by a cashier. The wide range of products available is a notable feature, with many customers mentioning that they were able to find what they needed. The store's cleanliness and organization are also praised by many customers. Some customers mention that they appreciate the availability of pet-friendly services, which is a plus for customers with pets. However, there are some issues with product availability, with some customers reporting that certain items are not available when they need them. Customers seem to be satisfied with the variety of tools and hardware available, but some have concerns about the quality of certain products. Prices are generally considered good, but some customers feel that prices have increased over time. The service at the store is generally good, with many customers praising the helpfulness and friendliness of the staff. However, there are some complaints about service at the register. Overall, this location seems to have a good reputation and provides a satisfying shopping experience for most customers.